"TPM state: communications error" and I found a blog post that said to put the battery into long-term storage mode and turn it back on. It seems to have worked for me.

  • Power down the laptop
  • Ensure the laptop plugged in and charging
  • Boot to recovery by pressing and holding ESC + Refresh, pressing and releasing the power button but continue to hold ESC + Refresh
  • When the laptop shows the screen asking you to insert the SD card or USB stick press and hold Refresh + Power, remove the plug from the laptop, then release the keys. The laptop will be shut down
  • Plug the laptop back into power and start it up.